# Services ## A long term service delivery partner you can rely on DACPros provides a full lifecycle service for your data centre hardware. From building and deploying new systems, maintenance and troubleshooting, decommissioning and recycling – our experts can assist on-site or remotely. We are your strategic partner of choice for maintaining service availability and maximising return on hardware investment. CDN, edge computing Data centre & colocation providers IT resellers, vendors, & channel partners ## Services #### Smart Hands Service Our experts are on hand 24/7/365 to service your infrastructure, acting as an extension of your IT department. Find out more #### Build and Deployment Expert hardware and network infrastructure installation services. From racking and stacking to OS installation and data cabling. Find out more #### Hardware Maintenance Ensure your infrastructure is running optimally with maximum efficiency and minimal disruption with regular pre-scheduled on-site attendance carried out by our qualified engineers. Find out more #### Project Management Expert support for any part of your hardware journey. Reduce communication errors, eliminate delays and boost productivity with our tech-savvy project managers. Find out more #### Decommissioning Save on an unwelcome drain of your team’s time whilst our highly trained engineers. We help carefully un-rack hardware, before packing and returning it to the warehouse or location of your choice. Find out more #### Recycling With our fully customisable service, ensure a professional, environmentally friendly, and secure recycling of your redundant hardware. Find out more #### Moving Infrastructure Our technicians develop an appropriate plan with your technical team to ensure minimal disruption during your relocation, whether you need to move a single server or an entire rack with everything fully insured. Find out more #### RMAs Return any faulty parts promptly and secure your compensation. Find out more #### White Label IT Services Use our knowledge and expertise to delight your customers. Under our white label IT service, you can send our IT engineers to the site under your brand name. Find out more #### OEM & EOL/EOSL Is your equipment out of warranty or not supported by the manufacturer any longer? Enjoy our hands-on and efficient OEM, EOL, and EOSL support. Find out more ## We can also help with: • Racking and stacking • Data cabling • OTDR testing • Providing visual and written documentation upon completion • Provide access to switches & routers for remote config • On-site implementation (international capabilities) • Order consolidation • Receiving and unpacking • Inventory check and serial number recording • Custom assembly and rack mounting • Custom power failover testing • Power and cooling • Custom pre-installation testing/configuration • Hardware validation • System updates • Full diagnostic • Software loads • Quality assurance inspection • Asset tagging/labelling • Power/network/intra-cabinet cabling • Final confirmation (digital photo QA) • Customised delivery date and deployment coordination Get in touch. Our team is here to help you with your queries. [Book a call](/content/book-a-call/index.html) ## Featured content Reduce Staffing Costs Hiring new staff is a costly and time-consuming exercise but with the Smart Hands service, it’s never been easier to hire new staff and keep your data centre systems running efficiently. [Find out more](/content/reduce-staffing-costs/index.html) Storage Strategy Businesses are being forced to increase their storage capacity as Big Data projects become mission critical. Our Smart Hands vendors have the solutions to ensure you’re never short-handed and equipped to cope with problems as they occur. [Find out more](/content/services/storage-strategy/index.html) Remote vs Smart Discover the differences between our Smart Hands and Remote Hands services to find the best fit for your business strategy and IT function. [Find out more](/content/services/remote-vs-smart/index.html) ### [The 120kW Rack Challenge: How AI Is Rewriting Data Center Power Rules](/content/2026/05/the-120kw-rack-challenge-how-ai-is-rewriting-data-center-power-rules/index.html) May 7, 2026 For decades, data center managers worked within comfortable boundaries: 8-15 kilowatts per rack, air cooling, predictable power distribution. That era is over. In 2026, AI workloads are forcing infrastructure teams [Find out more](/content/2026/05/the-120kw-rack-challenge-how-ai-is-rewriting-data-center-power-rules/index.html) ### [Smart Hands Done Right: 8 SLA Essentials Every IT Manager Should Demand](/content/2026/04/smart-hands-done-right-8-sla-essentials-every-it-manager-should-emand/index.html) April 21, 2026 Your data center runs 24/7. Equipment fails at 2 AM. Deployments need hands-on-site tomorrow. But your IT team can’t be everywhere. This is why smart hands services exist: qualified technicians [Find out more](/content/2026/04/smart-hands-done-right-8-sla-essentials-every-it-manager-should-emand/index.html) ### [IT Infrastructure Planning for Enterprises: What Needs to Be Defined Before You Buy](/content/2026/02/it-infrastructure-planning-for-enterprises-what-needs-to-be-defined-before-you-buy/index.html) February 4, 2026 What Needs to Be Defined Before You Buy Enterprise IT infrastructure is a major investment. One that can affect the business for years. Many projects start without a clear plan, [Find out more](/content/2026/02/it-infrastructure-planning-for-enterprises-what-needs-to-be-defined-before-you-buy/index.html)